Effective Date: January 5th, 2022
Introduction
WhysCounselor Family Therapy Services (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal information collected from users (“you” or “your”) of our website, whyscounselor.com (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms and conditions of this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with our website or when you contact us via email or other means of communication. The types of personal information we may collect include:
- Contact Information: Your name, email address, phone number, and mailing address.
- Demographic Information: Such as age, gender, and ethnicity.
- Health Information: Information related to your mental health and therapy needs, which you voluntarily provide during the registration or appointment booking process.
- Website Usage Information: We may collect information about your interactions with our website, including IP addresses, browser type, operating system, referring URLs, and pages visited.
Use of Personal Information
We may use your personal information for the following purposes:
- Providing Services: To provide and deliver the Marriage and Family Therapy services you have requested, including scheduling appointments, conducting therapy sessions, and maintaining records.
- Communication: To communicate with you regarding your therapy sessions, appointment reminders, and to respond to inquiries or requests.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials and information about our services. You can opt-out of receiving such communications at any time.
- Improving our Services: To analyze and enhance our Website, services, and user experience, including diagnosing technical issues and conducting research.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer necessary, we will securely dispose of it in accordance with our data retention policies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We maintain appropriate technical, physical, and administrative safeguards to ensure the security and confidentiality of your personal information.
Disclosure of Personal Information
We may disclose your personal information to the following entities or for the following purposes:
- Service Providers: We may engage third-party service providers who assist us in delivering our services, such as hosting providers, email service providers, and analytics platforms. These service providers are contractually obligated to handle your personal information in a confidential and secure manner.
- Legal Compliance: We may disclose your personal information as required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, or third party involved in the transaction, and their use and disclosure of your personal information will be subject to this Privacy Policy.
- Consent: With your explicit consent, we may share your personal information with third parties for marketing or promotional purposes.
Your Rights
Under the GDPR, you have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
- Rectification: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request the deletion of your personal information, subject to certain legal obligations and retention periods.
- Restriction: You have the right to request the restriction of the processing of your personal information under certain circumstances.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format or to have it transmitted to another controller.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise your rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the contact information provided at the end of this Privacy Policy.
Updates to Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes to this Privacy Policy by posting the revised version on our website and indicating the effective date of the update.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:
WhysCounselor Family Therapy Services Email: info@thewhyscounselor.com
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last Updated: January 5th, 2022